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Nau Mai, Haere MaiMANA TAUTOKO PTY LTD

Culturally Grounded Support for Independence and Wellbeing

Mana Tautoko Pty Ltd is a Melbourne-based support service provider delivering person-centred, culturally respectful supports. We walk alongside participants and their whānau to build confidence, connection, and meaningful everyday lives.

Nau mai e te whānau

We are really happy to have you here. When you join us you are not just accessing a service, you are becoming part of a whānau that values you, listens to you and supports you to live a life with dignity, choice and mana.
At Mana Tautoko our kaupapa is simple:
You lead and we walk alongside you.
We believe that every person deserves support that reflects who they are as an individual. Your goals, your culture, your values and your voice guide the work we do together. Our role is to provide safe, respectful and meaningful support that helps you live the life you choose.
We hope this Handbook helps you feel confident and informed as you begin or continue your journey with us.

Proudly supporting participants with self-managed, plan-managed, and other flexible funding pathways. We’re a Māori and Pacific team bringing culture, care and true whānau values into
disability support.

Best Home Care Quality Awards

Celebrates high operational of standards, service reliability.

ABOUT MANA TAUTOKO

Culturally Grounded Support for Wellbeing

Mana Tautoko means to uplift and support with strength, integrity and heart.
We are a whānau based organisation committed to walking alongside people with disabilities and those who are ageing.
Our service is shaped by aroha, manaakitanga and a deep respect for every individual and whānau we work with. We believe in creating a safe environment where people feel valued, heard and supported.

Years of Experiences
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Certified Caregivers
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Our Values

These values guide everything we do at Mana Tautoko. They help us stay true to our kaupapa and ensure our service remains grounded in respect, care and integrity.
Integrity

Integrity means ngākau pono, acting with honesty and humility. We do the right thing even when no one is watching and stay true to our word and our tikanga.

Innovation

We embrace auahatanga, thinking creatively and finding new ways to meet the needs of our community. Innovation helps us offer quality support that honours both modern needs and Māori values.

Person Centric

Te tangata, the person, is at the heart of every decision we make. We recognise each person’s strengths, identity and aspirations and tailor our support to uplift them.

Respect

Respect is the foundation of all relationships. We communicate openly, act with kindness and create safe spaces where people feel valued and understood.

Collaboration

Mahi ngātahi means working together. We partner with whānau, hapori and other organisations because we know the best outcomes are achieved when we work as one.

What we Offer

Comprehensive Support for Whānau Needs

Mana Tautoko supports people across a wide range of NDIS categories.
We aim to provide services that are flexible, safe and centred around your goals.
We can support you with:

Daily living supports

Assisting with daily tasks to promote independence, enhance comfort, and support overall well-being.

Community Participation

Encouraging social engagement through community activities, building confidence, friendships, and a sense of belonging.

Life skills and development

Teaching essential skills to enhance independence and personal growth.

Transport and travel assistance

Providing reliable transport to appointments, activities, and events, ensuring access to essential services.

Household tasks

Providing comprehensive support with daily household chores to ensure a clean, safe, organized, and comfortable living environment.

Social and recreational activities

Encouraging participation in activities that promote social connections and fun.

Employment and transition supports

Helping individuals transition to work and achieve employment goals.

If you are unsure which supports you need, our team can sit with you and go through your plan in simple language

Accessing Mana Tautoko Services

You can come to Mana Tautoko through:

What happens when you contact us

How It Works

How your support work

At Mana Tautoko we take a person centred approach. This means you are at the centre of your support. Together we will:
01
Explore your goals
02
Look at your strengths and interests
03
Understand what is important to you
04
Create supports that fit your lif
05
Review your progress regularly
Your plan is flexible. If your needs or goals change we will change your supports with you. Your voice is the most important part of the process. welcome to bring whānau or anyone you trust to your meetings.

Your Rights

At Mana Tautoko, you have important rights. These rights help keep you safe,
respected and supported in a way that honours your mana.
You have the right to:

Your voice matters. We encourage you to speak openly and let us know what you
need.

Your Responsibilities

A good partnership goes both ways. To support you well, we ask that you:
Meet Our Director - Manawa

Founder and Managing Director

Kia ora e te iwi, Ko Manawa toku ingoa.

I’m the proud founder and director of Mana Tautoko, and I’m committed to making a difference in the lives of the people we support. I’m from Waikato Tainui and Ngāpuhi, and I bring the values of my whakapapa (ancestry) into everything I do.

I started Mana Tautoko because I have a deep passion for supporting whānau. I believe in walking alongside you, offering care that’s not only professional but also warm, honest, and non-judgemental. I’m here to uplift, empower, and guide you on your journey toward independence and confidence.

I love being active in the community, staying connected, and finding ways to give back to the people I care about. From family gatherings to community events, I believe in fostering genuine relationships and supporting others in a way that feels like home.

Mana Tautoko isn’t just a service, it’s about whānau, connection, and cultural respect. My role is not to take over, but to walk alongside you, helping you reach your goals and live life on your terms.

Why Choose Us

Trusted supports for All Ages

We provide culturally respectful, person-centred support that empowers individuals of all ages, enhancing their independence and wellbeing.
Experienced Māori & Pacific Disability Support Workers

Skilled Māori, Tongan, and Samoan professionals providing compassionate care.

Personalized, Flexible Care Plans

Custom care plans based on individual needs and values.

24/7 Reliable Support

Offering round-the-clock care, ensuring participants always have the support they need.

Whānau-Centered Approach

Involving whānau in care planning and decisions.

How It Works

Simple Steps To Quality Care

01
Initial Consultation

We begin by discussing your support needs and goals, ensuring we understand your unique requirements and preferences.

02
Personalized Care

We develop a tailored care plan that aligns with your goals, values, and cultural needs to ensure the best support.

03
Professional Caregiver

A skilled Māori, Tongan, or Samoan caregiver is assigned to deliver the personalized care you need.

04
Ongoing Process

We continuously review and adjust your care plan to ensure it remains effective, flexible, and aligned with your needs.

Schedule Your Free Consultation
Client Stories

Real Experiences From Our Clients

Our clients share their heartfelt appreciation for the compassionate support and reliable care we provide, helping seniors enjoy safer, happier, and more comfortable living at home.

“The Disability Support Workers treat my mother with kindness and patience every day. Their support brings our family peace of mind.”
Margaret Collins

Retired Teacher

“The team is consistently professional and attentive. My father feels comfortable and truly respected in their care.”

Daniel Brooks

Financial Advisors

“I appreciate the personalized approach. They understand seniors’ needs deeply and provide genuine compassionate care.”

Helen Rivera

Former Nurse

Make Appointment

Schedule a free no obligation meet and greet

Make Appointment

Schedule Compassionate Home Care Support

Common Questions

Essential Answers for NDIS Support

0420524409

support@manatautoko.com.au

What services do you provide?
we can deliver SIL supports through collaboration with another provider that we have a great relationship with
Yes, we understand the importance of comfort and flexibility, and we can adjust the Disability Support Workers as needed.
We conduct thorough risk assessments and ensure Disability Support Workers are trained to provide safe, reliable support tailored to individual needs.
How do you match Disability Support Workers with participants?

We match Disability Support Workers based on cultural background, skills, and participant preferences, ensuring compatibility and comfort.

We provide services across Melbourne, including various suburbs in the Northern, Eastern, and Western areas.
Yes, all of our support workers are certified and undergo training to deliver culturally respectful, high-quality care.
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